THIS CLASS IS NOW FULL. REGISTRATION IS CLOSED. STAY TUNED FOR FUTURE COURSES.

In times of crisis and adversity leadership is essential. The course RESILIENT LEADERSHIP For Emergency Services and Healthcare Professions is a unique science-based program which prepares leaders to create an organizational culture of resilience. 

Frontline leaders/managers will find Resilient Leadership especially useful. Topics include resilience-oriented communications, the four characteristics that separate effective crisis leaders from others, and common mistakes leaders make.

Program Highlights:

• Define and recognize resilience.

• Define and recognize a resilient organizational culture.

• Define the two covenants of Resilient Leadership.

• Define the four core pillars of Resilient Leadership.

• Practice Resilient Leadership by implementing 20 specific Resilient Leadership prescriptions (RX) to create a “culture of resilience.”

• Avoid the “7 deadly sins” of leadership.

Certificates and Continuing Education:

General Contact Hours:

One One-day course; 7 Contact Hours; 0.7 General CEUs from the University of Maryland, Baltimore County (UMBC) Dept. of Emergency Health Services Professional and Continuing Education (PACE). Based on a formula of 1 Continuing Education Unit for every 10 contact/classroom hours.

ICISF Certificate of Completion:

After completing this ICISF course, with verified full attendance, participants are eligible to receive an electronic ICISF Certificate of Completion including General Continuing Education Units. Participants must complete a course evaluation before receiving this Certificate of Completion.

Completion of ICISF courses and receipt of an ICISF Certificate of Completion does not attest to competence in the field, nor does it provide certification in the field CISM. 

*This course is online.